What’s good for your RTO’s business?

  The things we have learned This week we launched our ‘Good for Business’ month. To kick the month off we filmed a video and discussed our reflections on the lessons we have learned from working with RTOs over the past 13 years. The Learning Community has worked side by side with RTO owners and staff in so many different aspects of operations and management. We have helped set up …
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Developing Resilience and Future Work Skills

What do you think the world of work will look like in 2030? It has been estimated that in every job there will be an increase in the time workers spend focusing on people, solving strategic problems and thinking creatively. Whilst we need to be technologically savvy, there is a need to ensure we prepare ourselves and our students for this increased need for what is being referred to as …
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The power of the paradigm shift

What do you see? Two Fish … or Two Eyes? Both are correct. And if you can see both your brain is switching between two different interpretations of the same image. Being able to switch from one interpretation to another is a bit like a paradigm shift. In other words, the change that happens when the usual way we think about or do something is replaced by a new and different way. …
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Six Simple Steps to Take Action and Hit the Ground Running

Did you make any New Year resolutions? What were they? Getting fit, finding better work life balance or learning something new often tops the list. Alongside these resolutions you also have to focus on achieving your RTO’s vision and the strategic, operational or training/assessment goals. These goals are important because achieving them can give meaning to your day to day role. One of the biggest problems with plans is that …
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Audit is not a dirty word. No really, it’s not!!!

Audit is not something to fear. The Learning Community has worked with many RTO businesses over the years and every one of those RTOs feared the words ‘audit’ and ‘auditor’! Even we have been guilty of this fear. Many years ago we arrived at an RTO where we were working as consultants and were greeted at the front desk with this welcome: ‘You are the auditors aren’t you?’ Our reply …
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Is your RTO a Learning Organisation?

Do you encourage a culture of learning in your RTO business? Is the culture of your RTO a regular topic of discussion? Do you talk about the culture of the organisation? Have you ever thought about why some RTOs perform better than others, even if they have similar demographic, facilities, funding and opportunity? Are you willing to accept and learn from your mistakes and be transparent about the need for …
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How can complaints lead to improvement?

  The Significance of Complaints Management If you have survived a serious complaint situation in your RTO you probably now respond in one of two ways. You either live in fear of it happening again or perhaps despite how arduous it was you have learnt from the experience, take a proactive approach to managing compliance across your RTO and ensure you are equipped for unexpected issues. It is almost certain …
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Why does compliance matter?

Why does compliance matter? Compliance is the air that we breathe in the VET world. It is such an integral part of our day to day operations and yet sometimes it seems that it gets in the way of business effectiveness. Perhaps one of the reasons is that effective compliance management requires more than a shift in the organisation’s policies and procedures. It also relies on a shift in culture …
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Do you use coaching to maintain leadership effectiveness?

  Leadership Effectiveness – a Mandate for all Leaders Whatever organisation you lead, whatever community you serve, leaders all have the same key mandates in common. They are expected to be exceptional people who set an inspiring vision and lead others to follow that path. We know that RTOs thrive under great leadership. However maintaining leadership effectiveness in the ever changing world of vocational education is becoming increasingly more complex …
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What are the 5 areas you should focus on to build capability in your RTO?

                Building Capacity is Being Prepared For What Lies Ahead How do you go about building capability in your RTO in the midst of so much change in the VET sector?  Our social media focus over the next 5 weeks will be on building capability. So, we thought we would kick it off with a blog post to outline our thinking on the …
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