Six Simple Steps to Take Action and Hit the Ground Running

Did you make any New Year resolutions? What were they? Getting fit, finding better work life balance or learning something new often tops the list. Alongside these resolutions you also have to focus on achieving your RTO’s vision and the strategic, operational or training/assessment goals. These goals are important because achieving them can give meaning to your day to day role. One of the biggest problems with plans is that …
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Audit is not a dirty word. No really, it’s not!!!

Audit is not something to fear. The Learning Community has worked with many RTO businesses over the years and every one of those RTOs feared the words ‘audit’ and ‘auditor’! Even we have been guilty of this fear. Many years ago we arrived at an RTO where we were working as consultants and were greeted at the front desk with this welcome: ‘You are the auditors aren’t you?’ Our reply …
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Is your RTO a Learning Organisation?

Do you encourage a culture of learning in your RTO business? Is the culture of your RTO a regular topic of discussion? Do you talk about the culture of the organisation? Have you ever thought about why some RTOs perform better than others, even if they have similar demographic, facilities, funding and opportunity? Are you willing to accept and learn from your mistakes and be transparent about the need for …
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How can complaints lead to improvement?

  The Significance of Complaints Management If you have survived a serious complaint situation in your RTO you probably now respond in one of two ways. You either live in fear of it happening again or perhaps despite how arduous it was you have learnt from the experience, take a proactive approach to managing compliance across your RTO and ensure you are equipped for unexpected issues. It is almost certain …
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Why does compliance matter?

Why does compliance matter? Compliance is the air that we breathe in the VET world. It is such an integral part of our day to day operations and yet sometimes it seems that it gets in the way of business effectiveness. Perhaps one of the reasons is that effective compliance management requires more than a shift in the organisation’s policies and procedures. It also relies on a shift in culture …
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Do you use coaching to maintain leadership effectiveness?

  Leadership Effectiveness – a Mandate for all Leaders Whatever organisation you lead, whatever community you serve, leaders all have the same key mandates in common. They are expected to be exceptional people who set an inspiring vision and lead others to follow that path. We know that RTOs thrive under great leadership. However maintaining leadership effectiveness in the ever changing world of vocational education is becoming increasingly more complex …
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What are the 5 areas you should focus on to build capability in your RTO?

                Building Capacity is Being Prepared For What Lies Ahead How do you go about building capability in your RTO in the midst of so much change in the VET sector?  Our social media focus over the next 5 weeks will be on building capability. So, we thought we would kick it off with a blog post to outline our thinking on the …
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Assessment Validation: getting it done and making the most of it!

Making the Most of Assessment Validation I was reminded the other day that in just under 12 months, all ASQA registered RTOs that were already operating as at 1 January, 2015, should have validated 50% of all training products on their scope of registration. Why? Well the ‘compliance’ answer is that Clause 1.10 (of the Standards for RTOs 2015) states that ‘each training product is validated at least once every …
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Quality Improvement- It must be a team effort!

  Quality Improvement Over the past few months we have been writing about critical reflection on your RTO’s practice in terms of the student experience, the learning environment and pedagogy or teaching practice. The reflection process is beneficial in itself if the RTO team is encouraged to contribute to reflection and review of current practices. But of course, the key purpose is to identify areas for quality improvement and to …
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What is the keystone in your learning programs?

A keystone is the middle stone in an arched structure. It can be thought of as the central principle in a system, the foundation on which other parts of the system rely. What is the keystone in your learning programs, is it your pedagogy? The desire to see your students become successful learners equipped with appropriate skills and knowledge for the workplace should be the central goal of your RTO. …
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