Q. In an RTO, what is industry consultation and how do I do it?

All RTOs are required to consult with industry stakeholders in the development of training and assessment strategies. Industry stakeholders could include organisations in the relevant field eg, accounting firms, specific clients and industry contacts, industry skills councils, unions or licensing bodies. The purpose of conducting industry consultation is to ensure that the design and delivery of the qualification will prepare students adequately for the needs of industry when they complete …
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Q. What can I do with staff who are not performing?

Despite an effective appraisal system and the opportunities you provide for your staff to develop their skills, some people for various reasons underperform. Underperformance is not the same as misconduct. Misconduct is very serious behaviour which could lead to instant dismissal. Unsatisfactory performance can be displayed as a failure to complete the duties of a position to the standard required, or as a breach of policies or procedures or as …
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Q. How do I develop an effective performance appraisal system for my team?

An effective performance appraisal and planning process should be designed to provide a way to identify work priorities for each staff member that are linked with strategic directions of the organisation. The system should assist staff to identify and access development opportunities and align individual development & career goals with strategic directions of the RTO. Staff should have the opportunity to give and receive constructive feedback, recognition and support and …
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Q. How can I build a team of motivated people to help grow my organisation?

Teams are the building blocks of any organisation.  As leaders, we organise our staff and volunteers into teams in an attempt to facilitate a more effective environment, to share the responsibility of leadership, to improve communication and to enhance decision making.  But simply putting people into teams does not guarantee success. People engage more in a team when they feel that their contribution matters. Collaborative teams produce better results, come …
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Q. How can I attract and recruit the right staff?

Your aim in any recruitment process should be to find the best person for the job and to use a process that is fair and equitable for all.  Below are some essential principles to keep in mind. Clearly define your recruitment strategy. Be clear about: the skills and experience you are looking for; the brand message you wish to communicate and the advertising and recruitment methods you are going to …
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Q. In an RTO, what is assessment mapping? Do I need to do it?

Assessment mapping is the process of comparing an assessment activity to each part of the unit of competency to ensure that the assessment task is gathering evidence across the whole of the unit. The purpose of completing assessment mapping is to make sure successful completion of assessment for a unit of competency demonstrates that a student has met all the requirements to be deemed as competent in that unit. Assessment …
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Q. How can I maximise performance of my RTO and build a performance culture?

It can be particularly difficult to build a performance culture in an RTO as many RTOs employ trainers and assessors on a casual, contract or part time basis. Therefore, they are not included in key activities within the organisation. The key steps to building a culture of performance in your RTO are: 1. Evaluate the factors that influence RTO performance. Consider some of the following factors: external factors such as …
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Q. Do I need to get an educational statutory licence for my RTO?

If you distribute any educational material to your students that has been written by a third party and you have not purchased it or do not have permission to use then you need an educational statutory licence. This type of licence will give your teachers more flexibility in creating course materials while minimising the chance of infringing Australian copyright laws. This licence allows your RTO to copy and communicate text …
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Q. What is a Strategic Review or Audit?

A Strategic Audit or Strategic Industry Review is the term used for a review conducted by the regulator into a particular industry. Strategic Audits are conducted in industries where risks to the VET system have been identified. The regulator intervenes by conducting audits across the industry and reporting on the findings, making recommendations for improvement. The use of strategic reviews allows the regulator to focus its resources on ensuring training …
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Q. What is the Scope of Registration of a Registered Training Organisation (RTO)?

The Scope of Registration of a Registered Training Organisation outlines the qualifications and units of competency from Training Packages or accredited courses that this particular RTO has been approved to deliver by the appropriate regulator e.g. ASQA. When you apply to set up an RTO you will be required to demonstrate your capability to deliver training and assessment. You can commence with as little as one unit of competency which, …
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