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You might think that this is a no brainer but there is a tendency in RTOs to only think seriously about compliance when an audit is approaching. Why is this? Because the day to day pressing issues overshadow the compliance tasks. Many RTOs are reactive in their approach to compliance and quality, they deal with issues as they arise but they may not have systems in place to systematically review all aspects of the RTO.
There is an expectation by the regulator that you will be compliant at all times and that you have a systematic approach to compliance. The ASQA website states:
A registered training organisation (RTO) must ensure it complies with the conditions of its registration throughout the period of its registration. These conditions can include those that apply to all RTOs and are described within the National Vocational Education and Training Regulator Act 2011, and those imposed by ASQA on the registration of a particular RTO.
- comply at all times with the VET Quality Framework, which comprises:
- the Standards for NVR Registered Training Organisations
- the Australian Qualifications Framework (AQF)
- the Data Provision Requirements
- the Fit and Proper Person Requirements
- the Financial Viability Risk Assessment Requirements
- notify ASQA of material changes
- give ASQA information that is lawfully requested
- cooperate with ASQA
- comply with ASQA’sgeneral directions
- comply with any other conditions that ASQA may impose.
So let’s have a moment of truth: How well are you doing this? Can you say yes to all of the following questions?
- Have you established an effective governance system to suit your RTO structure and size?
- Do you use a compliance management system that incorporates all of the functions of your business?
- Are you taking a continuous improvement approach to quality management of all that you do in your RTO?
- Are you providing adequate professional development within the RTO to ensure that all staff are equipped to operate within a proactive compliance/quality management system?
- Are you documenting everything that you do?
As a way to help, we have developed a Governance Checklist so you can stay on top of your governance responsibilities. View the RTO Governance Checklist
Staying compliant also makes good business sense beyond the regulatory reasons. It is not simply a matter of ‘must dos’ to satisfy external regulators. Good compliance management is simply good business practice. The benefits to your business include:
- alignment between the activities of the business
- effective monitoring mechanisms
- quality data and information
- effective functioning of the various parts of the business
- enhanced business reputation
- student retention
- higher profitability & lower costs
If you need some help to stay on top of your compliance tasks, we can help you to:
- review your current approach to compliance
- customise and implement a systematic continuous improvement and proactive approach to compliance management
- build a compliance culture in your RTO
- monitor your operations to assist you with compliance management