How to develop great staff to build your business

6 ways to develop awesome staff through coaching “Driven, enthusiastic team members will be your best asset.” – Richard Branson Ask any successful entrepreneur about the key foundation on which they built their business and great people will always be at the top of the list. Having great people on staff is common to all successful organisations. Smart leaders know that great staff are a valuable asset and therefore spend the …
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Jane was out of her depth. Julian was always late. Can underperformance be turned around?

              Do you have a team member who has poor work habits or is not working to the standard you need? I am sure most managers would agree that they want a safe and happy workplace with high performing staff. Managing underperforming staff can be a difficult and stressful task, but what if it was possible to turn this poor performance into good. Jane …
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Providing a Quality Student Experience

 What is the Student Experience? The best way to learn is by experience, right? But sometimes this can be tough because we often make mistakes as we learn and acquiring new skills and knowledge can take time. Providing opportunities to practice skills and try out new knowledge is a core part of the approach to the training in the VET sector so that our students gain the confidence they need to …
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Break down the silos – it will be good for your business

Break down the silos – it will be good for business! The themes of team, collaboration and community often underpin our writings and have been the focus of our recent videos and podcasts. Why? Because we see so many organisations not operating as effectively as they could be because staff sit in their teams or ‘silos’ and don’t have the opportunity to explore how their role fits with the purpose …
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What’s good for your RTO’s business?

  The things we have learned This week we launched our ‘Good for Business’ month. To kick the month off we filmed a video and discussed our reflections on the lessons we have learned from working with RTOs over the past 13 years. The Learning Community has worked side by side with RTO owners and staff in so many different aspects of operations and management. We have helped set up …
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Developing Resilience and Future Work Skills

What do you think the world of work will look like in 2030? It has been estimated that in every job there will be an increase in the time workers spend focusing on people, solving strategic problems and thinking creatively. Whilst we need to be technologically savvy, there is a need to ensure we prepare ourselves and our students for this increased need for what is being referred to as …
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The power of the paradigm shift

What do you see? Two Fish … or Two Eyes? Both are correct. And if you can see both your brain is switching between two different interpretations of the same image. Being able to switch from one interpretation to another is a bit like a paradigm shift. In other words, the change that happens when the usual way we think about or do something is replaced by a new and different way. …
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Six Simple Steps to Take Action and Hit the Ground Running

Did you make any New Year resolutions? What were they? Getting fit, finding better work life balance or learning something new often tops the list. Alongside these resolutions you also have to focus on achieving your RTO’s vision and the strategic, operational or training/assessment goals. These goals are important because achieving them can give meaning to your day to day role. One of the biggest problems with plans is that …
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Audit is not a dirty word. No really, it’s not!!!

Audit is not something to fear. The Learning Community has worked with many RTO businesses over the years and every one of those RTOs feared the words ‘audit’ and ‘auditor’! Even we have been guilty of this fear. Many years ago we arrived at an RTO where we were working as consultants and were greeted at the front desk with this welcome: ‘You are the auditors aren’t you?’ Our reply …
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Is your RTO a Learning Organisation?

Do you encourage a culture of learning in your RTO business? Is the culture of your RTO a regular topic of discussion? Do you talk about the culture of the organisation? Have you ever thought about why some RTOs perform better than others, even if they have similar demographic, facilities, funding and opportunity? Are you willing to accept and learn from your mistakes and be transparent about the need for …
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